.help-hero{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:28px;align-items:center;background:linear-gradient(135deg,#fff 0%,#fff8f3 100%);border-color:#f6d5c1}.help-hero h2,.help-chat h2,.help-directory-title h2{margin:4px 0 8px}.help-hero p{max-width:780px;line-height:1.65;color:var(--muted);margin:0}.help-kicker{font-size:10px;font-weight:900;letter-spacing:.12em;color:var(--orange)}.help-hero-actions{display:grid;gap:9px;min-width:230px}.help-chat-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.help-local-badge{background:#eaf8f2;color:#14654d;border:1px solid #c2e9da;border-radius:999px;padding:7px 10px;font-size:11px;font-weight:850;white-space:nowrap}.help-chat-log{display:grid;gap:10px;margin:18px 0;max-height:520px;overflow:auto}.help-chat-log:empty{margin:8px 0}.help-chat-message{max-width:min(760px,92%);padding:13px 15px;border-radius:16px;line-height:1.55;font-size:14px}.help-chat-message p{margin:7px 0}.help-chat-message.user{justify-self:end;background:var(--orange);color:#fff;border-bottom-right-radius:5px}.help-chat-message.bot{justify-self:start;background:#f4f6f8;border:1px solid var(--line);border-bottom-left-radius:5px}.help-chat-message.bot>strong{display:block;margin-bottom:5px}.help-result-link{margin-top:8px}.help-related{display:flex;flex-wrap:wrap;gap:7px;margin-top:12px;padding-top:10px;border-top:1px solid var(--line);font-size:12px}.help-related span{color:var(--muted);width:100%}.help-related a{font-weight:750;color:var(--orange2)}.help-chat-input{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:9px}.help-chips{display:flex;flex-wrap:wrap;gap:7px;margin-top:12px}.help-chips button{border:1px solid var(--line);background:#fff;color:var(--ink);border-radius:999px;padding:8px 11px;font-size:12px;font-weight:700}.help-chips button:hover{border-color:#f0b28d;background:#fff8f3}.help-tour-info{display:flex;align-items:center;gap:22px;justify-content:space-between}.help-tour-info h2{margin-bottom:6px}.help-tour-info p{color:var(--muted);line-height:1.55;margin:0;max-width:900px}.help-directory{margin-top:24px}.help-directory-title{margin-bottom:18px}.help-group{margin:0 0 28px}.help-group>h2{font-size:18px;margin:0 0 11px}.help-articles{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.help-article{background:#fff;border:1px solid var(--line);border-radius:14px;padding:17px;scroll-margin-top:110px}.help-article h3{font-size:16px;margin:8px 0}.help-article p{font-size:13px;color:#4b5565;line-height:1.55;margin:7px 0}.help-article-top{display:flex;align-items:center;justify-content:space-between;gap:12px}.help-category{font-size:10px;font-weight:850;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}.help-open-link{font-size:11px;font-weight:800;color:var(--orange2);text-decoration:none}.help-loading{opacity:.68}.tour-overlay{position:fixed;inset:0;z-index:10000;padding:18px;background:rgba(8,15,25,.58);display:grid;place-items:center;pointer-events:auto}.tour-overlay.target-mode{display:block;background:transparent;padding:0}.tour-card{width:min(520px,calc(100vw - 36px));max-height:calc(100vh - 40px);overflow:auto;background:#fff;border-radius:20px;padding:24px;box-shadow:0 26px 80px rgba(0,0,0,.28);position:relative;z-index:10001}.tour-overlay.target-mode .tour-card{position:fixed;margin:0}.tour-progress{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px}.tour-progress-bar{height:6px;background:#eef0f3;border-radius:99px;flex:1;overflow:hidden}.tour-progress-bar span{display:block;height:100%;background:var(--orange);border-radius:99px;transition:width .2s ease}.tour-step-count{font-size:11px;font-weight:800;color:var(--muted);white-space:nowrap}.tour-card h2{margin:0 0 9px;font-size:24px}.tour-card p{margin:0;color:#4e5968;line-height:1.6}.tour-route-note{margin-top:14px!important;padding:9px 11px;background:#fff7f1;border:1px solid #f6d5c1;border-radius:10px;color:#7b3b13!important;font-size:12px}.tour-actions{display:flex;gap:8px;justify-content:space-between;margin-top:22px}.tour-actions-left,.tour-actions-right{display:flex;gap:8px}.tour-highlight{position:relative!important;z-index:9999!important;box-shadow:0 0 0 5px rgba(243,111,33,.48),0 0 0 9999px rgba(8,15,25,.50),0 12px 35px rgba(0,0,0,.18)!important;border-radius:12px!important}.tour-overlay.target-mode~*{pointer-events:none}
@media(max-width:850px){.help-hero{grid-template-columns:1fr;gap:18px}.help-hero-actions{min-width:0}.help-chat-head{display:grid}.help-local-badge{justify-self:start}.help-tour-info{display:grid;gap:15px}.help-articles{grid-template-columns:1fr}.tour-overlay,.tour-overlay.target-mode{display:flex;align-items:flex-end;justify-content:center;padding:10px}.tour-card,.tour-overlay.target-mode .tour-card{position:relative!important;left:auto!important;right:auto!important;top:auto!important;bottom:auto!important;width:min(560px,100%)!important;max-height:min(62vh,620px);border-radius:18px 18px 12px 12px;padding:20px;transform:none!important}.tour-card h2{font-size:21px}.tour-highlight{box-shadow:0 0 0 4px rgba(243,111,33,.52),0 0 0 9999px rgba(8,15,25,.44),0 8px 26px rgba(0,0,0,.16)!important}}
@media(max-width:520px){.help-chat-input{grid-template-columns:1fr}.help-chat-input button{width:100%}.help-chat-message{max-width:96%}.help-chips button{flex:1 1 130px}.tour-actions{display:grid}.tour-actions-left,.tour-actions-right{display:grid;grid-template-columns:1fr 1fr}.tour-actions-right{grid-template-columns:1fr}.tour-actions button{width:100%}}
@media print{.help-chat,.help-hero-actions,.help-tour-info button,.tour-overlay{display:none!important}}